Monday, 30 November 2015

Importance of Telecom Training


The telecom industry in India has seen a significant growth in the last six years. Numerous factors like De-licensing and other easy going economic plans and strategies can be credited for this growth. This growth has resulted in huge consumer base. It is accurately said that a happy consumer is a long-lasting consumer. It is absolutely clear that only a well trained workforce can deal with the technical enquiries of the customers in an efficient way. In order to be the best these telecom companies must arrange good telecom training sessions for their employees in order to upgrade their skills.
We all know that technology is changing everyday so telecom training is extremely important. The employees in the telecom industry have to deal with a challenging work environment therefore they need to be well informed regarding the online trends going on in the industry.
Now the question pops up that why a company should invest their resources in telecom training? Read on to know the points, listed by the experts from Convergence Labs that answers this question:
  • High productivity: A regular training session would brush up the professional skills of each and every employee and would help them to perform to the best of their abilities. Therefore the productivity would come out to be really high.
  • Revenue increase: Training makes the employees more skillful and efficient in doing their work. So a better workforce would lead to a better overall productivity and this would ensure that the revenue increases to a great deal.
  • More customer loyalty: An efficient workforce would be able to deal with the customers in a better way. The employees would be able to satisfy the customers and it is a fact that a satisfied customer is more likely to develop a long-term relationship with the company.

Wednesday, 25 November 2015

All you need to know about Enterprise Application Management Systems

These days a lot of enterprises have a great deal of faith in information and technology to attain their objectives. They also depend upon it to manage their day to day tasks in an efficient way. Furthermore, in order to function properly big and medium companies require a variety ofdiverse enterprises computer applications, software tools, and IT frame with appropriate networking.
convergence labs enterprise application management system
In the same way, a business that requires good data flow and guidelines or a business that requires a systematic working of multiple units or branches also requires very-well-structured enterprise solutions to carry out their functions properly. Enterprise Application Management Systems are software driven solutions that help the companies to accurately track and manage numerous applications in a timely manner.
Most Enterprise Application Management Systems are highly sophisticated software programs that provide tools to the business managers to supervise, track, survey, control, modify and authorize software solutions and hardware mechanisms. These systems are important and helpful if the enterprise uses complex or advanced networking and data flow management options. The experts from Convergence Labs have listed down the chief features required in a business application management system, they are as follows:
  • It must integrate with majority of the other enterprise applications.
  • It must not create disharmony in the already existing enterprise network and enterprise structure of the company. However, it must be efficient enough to take over the other enterprise applications in the time of emergency.
  • It must support a variety of systems like internet, intranet, Wi-Fi, etc.
  • It must provide full proof security by safeguarding the data. This would definitely help to strengthen the overall security of the important and confidential data of the organization.
  • It must be efficient enough to keep a check on the performance of other applications and systems and in case it finds any issue, it must be able to report it.