What are the career prospects for network engineer?

In the space of streamlined IT services, a network operations center (NOC) is a centralized site where IT engineers can directly assist the efforts of remote monitoring and management (RMM) software. Experts from Convergence Labs Hyderabad explain that the NOC Engineers are on board to keep an observant eye over the entire monitored endpoints, and to ensure round the clock uptime for an MSP’s customers. Whether the MSP takes up an in-house NOC, outsources to a third-party provider, or redistribute a hybrid solution somewhere in the middle, the NOC’s key functions and responsibilities continue to be the same.

Ø  Roles & Responsibilities of NOC Engineer

The responsibilities of NOC engineers and technicians include supervising each netflow, hop, server and endpoint connected to an MSP’s client networks. They examine infrastructure robustness, security and capacity, and make suitable modifications to ensure favorable network performance and organizational efficiency. Whenever MSP requires any action or intervention, NOC technicians can generate alerts or tickets that classify the issue based on its sternness, alert type, and some of the other criteria.

Engineers are categorized depending on “levels”, which designate expertise and problem-solving capability. In the case of a hardware breakdown, an alert may be allocated to a Level 1 technician initially – but after further inspection if the issue goes beyond the failed hardware, the alert may be escalated to a Level 2 or Level 3 engineers. Further NOC abilities include:

·         Application software installations, troubleshooting and updating

·         Optimization and quality of service reporting

·         Email management services

·         Performance reporting and improvement recommendations

·         Backup and storage management

·         Network discovery and assessments

·         Firewall and intrusion prevention system (IPS) monitoring and management

·         Antivirus scanning and remediation

·         Policy enforcement

·         Patch management and white listing

·         Shared threat analysis

·         Voice and video traffic management

There are numerous major developments happening in the role of the Network Engineer. Regardless of what type of business is being managed by the network, the engineer is persistently being tasked with fresh projects. According to Convergence Labs, in order to become a flourishing network engineer, you ought to undergo relevant training to be a self-assured communicator and build tremendous analytical and problem-solving skills.